ABOUT US
About Hayven Property Services
Hayven Property Services is a locally owned and operated property management and short-term rental cleaning company in Sun Peaks, BC, dedicated to delivering dependable care, seamless turnovers, and exceptional support for homeowners and vacation rental hosts. Built on trust, quality, and clear communication, Hayven provides year-round management for properties of all sizes - from family-sized townhouses to luxury ski-in/ski-out rentals.
Our Story
Founded with a passion for Sun Peaks’ mountain lifestyle and a commitment to professional service, Hayven Property Services was created to give homeowners peace of mind and consistent, high-level care. We saw the need for a reliable, detail-driven property management partner - one that values transparency, proactive maintenance, and premium-grade cleaning standards.
Today, we proudly support property owners who want a trusted local team to protect their investment, maximize rental potential, and ensure guests always arrive to a clean, welcoming space.
Our Mission
Our mission is simple: Provide homeowners with dependable property management and premium short-term rental turnover services that elevate guest experiences and protect long-term property value. We accomplish this through consistency, communication, and a premium standard of service that never wavers - regardless of the season.
What We Do
Full-Service Property Management
We offer comprehensive management for Sun Peaks vacation homes and investment properties, including:
• Weekly property inspections
• 24/7 emergency coverage
• Owner communication and reporting
• Guest support (if needed)
• Maintenance coordination
• Security and insurance checks
Our goal is to ensure your property remains safe, maintained, and rental-ready at all times.
Full-Service Rental Booking Management
For homeowners offering nightly rentals, Hayven is ready to handle all booking requests and guest communication with professionalism and speed. We manage inquiries, messages, confirmations, guest expectations, troubleshooting, and pre-arrival guidance to ensure seamless stays and improved reviews. This service allows owners to enjoy the benefits of rental income without the time commitment of managing guest interactions.
Our booking management services are customizable to your personal requirements rather than a full takeover of everything at all times - we recognize that not all clients want the full package. Contact us to find out how we can customize our management services for you today.
Short-Term Rental Cleaning & Turnovers
Hayven specializes in premium-grade turnovers for Airbnb, VRBO, and short-term rental properties. Each clean includes:
• Full interior cleaning & sanitation
• Linen changes and bed styling
• Supply restocking
• Post-clean photos for owner records
• Guest-ready finishing touches
Our cleaning standards help increase 5-star reviews, reduce host stress, and create a consistent experience for every arrival.
Support for Non-Rental & Seasonal Homeowners
Many Sun Peaks properties are cherished family homes, seasonal escapes, or private mountain retreats - not nightly rentals. Hayven offers dedicated property management designed specifically for these owners.
We provide reliable home checks, maintenance coordination, emergency response, and clear communication so you always know your property is safe while you’re away. When you return, your home is warm, spotless, and fully prepared for your stay - no stress, no surprises.
Your home is treated as if it were our own, with exceptional care delivered year-round.
Why Clients Trust Hayven
Local Expertise
As full-time Sun Peaks residents, we know the mountain environment, seasonal challenges, guest expectations, and community standards better than anyone.
Reliable Communication
We believe homeowners deserve transparency. That’s why we provide prompt responses, accurate reporting, and clear expectations from day one.
Professional Standards
From cleaning quality to property inspections, every service is handled with the level of care we’d expect for our own home.
Tailored Services
Every property - and every owner - is different. We customize our management and cleaning services to match your needs, usage, and rental operations.
Proudly Serving the Sun Peaks Community
Hayven Property Services supports homeowners throughout the entire Sun Peaks area, including:
• The Village
• Ski-in/ski-out neighbourhoods
• Resort developments
• Chalet and vacation home communities
Our team is deeply invested in the Sun Peaks community and committed to maintaining its high standards for tourism, hospitality, and residential living.
Work With a Property Management Team You Can Trust
Whether you need full-service property management, dependable emergency coverage, premium short-term rental cleaning, or fully managed rental bookings, Hayven Property Services is here to support you.
Get in touch to learn how we can help protect your property and elevate your guest experience.